Q: Where can I get a credit application?
A: Click here.

Q: What tubing goes best with my product?
A: For standard applications such as warewash and laundry, the standard tube that comes with the dispenser is usually the best one. For futher information, the documents page has a tubing chemical compatibility sheet which has a listing of tube material resistance to various chemicals. Note that very high viscosity products may require a special tube, while solvents require a Viton.

Q: Which Beta products are NSF certified?
A: NSF's website maintains a current listing. Simply click on the Certified Products button and type Beta into the search field.

Q: I have a caliper that needs to be recalibrated. How much will this cost, and where do I send it?
A: The cost to recalibrate is $75 + shipping. Items to be returned for repair must have Return Authorization numbers assigned. To obtain a Return Authorization number, call Customer Service at 1-800-858-2382. Items being sent to Beta for repair should go to:
Beta Technology, Inc.
Attn: Rework Department
2841 Mission St.
Santa Cruz, CA 95060

Q: I need pricing, availability, and/or a catalog.
A: Please visit our contacts page and contact Customer Service or your Sales Representative.

Q: I have a problem with a product.
A: Please call our technical support department for installation troubleshooting issues, in-warranty returns, or outside warranty repair returns. For us to efficiently track an item being returned, it's important you obtain a "Return Authorization Number" (RA#) from tech support or customer service, and include that next to the company name on the package being sent to us. We take quality very seriously, and appreciate getting any faulty parts back so we can correct any problem, whether internal or with one of our vendors.

Q: I need proof of BetaJet or BetaStation compliance with North American plumbing codes.
A: Click here.

Q: What kind of battery life can I expect from DR2000 with respect to liquid pumped vs. time on?
A: Click here.